Welcome to Samaah. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website to explore or purchase our corporate gifting solutions.

1. Information We Collect

We collect information in two main ways: data you provide directly to us, and data we collect automatically through tracking technologies.

Information You Provide to Us (PII): When you interact with the Samaah website—such as by placing a corporate gift order, filling out a contact form, or subscribing to our newsletter—you may submit Personally Identifiable Information (PII). This includes:

• Contact Information: Name, email address, and phone number.

• Company Details: Company name, job title, and corporate billing information.

• Shipping & Fulfillment: Delivery addresses for gift recipients and associated order notes.

• Payment Information: Billing address and payment details (processed securely via our third-party payment gateways).

Information We Collect Automatically: When you browse our site, we use standard tracking technologies to automatically collect certain data about your device and behavior:

• Device & Usage Data: IP address, browser type, operating system, and pages viewed.

• Tracking Data: Referral URLs, timestamps, and interaction metrics.

2. How We Use Your Information

We use the collected information for the following business purposes:

• Order Fulfillment: To process and deliver your corporate gifting orders smoothly.

• Communication: To send order confirmations, shipping updates, and respond to your customer service inquiries.

• Marketing & Promotions: To send you newsletters, promotional offers, and targeted advertisements related to Samaah (you can opt-out at any time).

• Website Improvement: To analyze user behavior, improve our website functionality, and optimize the shopping experience.

3. Cookies and Tracking Technologies

Samaah uses standard marketing cookies, web beacons, and similar tracking technologies to enhance your experience.

• Essential Cookies: Required for core website functionality, such as keeping items in your shopping cart.

• Marketing & Analytics Cookies: Used to track your browsing habits, measure the effectiveness of our marketing campaigns, and serve relevant advertisements to you on third-party platforms.

• Managing Cookies: You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, disabling essential cookies may impact your ability to use certain features of the website.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. We only share your data in the following circumstances:

• Service Providers: We share necessary information with trusted third-party vendors who assist us with payment processing, shipping, email delivery, and marketing analytics.

• Legal Compliance: We may disclose your information if required by law, court order, or governmental regulation, or to protect the rights, property, or safety of Samaah, our customers, or others.

5. Data Security

We implement standard industry security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access & Correction: You may request access to or correction of the personal data we hold about you.

• Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of the email.

• Deletion: You may request that we delete your personal information, subject to certain legal or operational exceptions.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us.

Email: samaah@pansari.co.in
Ph no: +91 99908 52199